Frequently Asked Questions
We look forward to serving you Monday through Friday, 9 a.m. to 5 p.m. (MNT). We recognize that orders come in at all hours of the day and night, but we are a small team. Please allow up to 48 hours for email responses. We appreciate your patience and support as we strive to provide the best service possible!
After you place your order, Dinemo Friends will take 2-5 business days to prepare it for shipment. Once your order is ready to ship usually takes 7-10 business days for arrival.
Yes. Shipping costs may vary on location.
Dinemo Friends Poster Feelings Sizes:
We have 2 option sizes for the Dinemo Friends Poster Feelings.
Large Poster is 18"W x 24"H Laminated Gloss.
Small Poster is 11"W x 17"H Laminated Gloss.
No. Our Dinemo Friends Feelings Poster is printed in high quality poster paper with gloss lamination for easy cleaning.
You can find the poster frame at your local Target store or online at www.target.com.
If your item is damaged please send us an email to firstname.lastname@example.org along with the photos of your damaged item. Please take a look at the email setup below.
Email Setup Example:
From: (your email)
Subject: Damaged Item: Order #
Toxic Chemicals & Dyes:
Our Dinemo Friends cards have undergone CDC-required testing and are fully compliant with the Child Safety Protection Act. With quality and care you can count on, DInemo Friends is proud to provide a product that is safe for your little dinos and helps keep our planet a happy, healthy, place to grow, learn and feel.
We love to partner with non-profit organizations, schools and small businesses. If you are interested in purchasing units in bulk, please contact us directly at email@example.com